Plumbing service
Sump Pump Repair and Replacement
A sump pump failure means water starts pooling in your basement, sometimes fast. The plumber we connect you with will diagnose why the pump quit and either fix it or discuss whether replacement makes sense for your situation.
When people call about this
- Pump running constantly
- Pump not switching on
- Pit filling up
- Loud or grinding motor
Do this before you call
Test it by pouring a bucket of water into the pit. If the float does not lift and start the pump, do not wait for the next storm to find out.
Pricing
What it costs, and what moves the price
Cost depends on what's broken. A stuck float or clogged discharge line is a quick fix. A burnt motor or worn impeller costs more because the part itself is expensive. Repair vs. replacement depends on the pump's age and how much it will cost to fix versus buying a new one.
Questions about sump pump repair
Why is my pump running constantly?
The float switch is probably stuck or the pit is cracking and water is leaking back in faster than the pump can empty it. If the pump runs nonstop, it will burn out soon. Have the plumber we connect you with inspect both the switch and the pit floor before that happens.
Is it better to repair or replace?
If the pump is ten years old or more, replacement is usually smarter. Older pumps fail again quickly and cost nearly as much to fix as a new one. If it is newer and only the switch or discharge line is the problem, repair makes sense. The plumber will tell you the realistic lifespan remaining.
What causes a pump to fail?
Wear from running too often, a stuck float that keeps the pump running even when the pit is dry, sediment clogging the intake screen, or a check valve that leaks water back into the pit. Sitting water in the pit can also freeze if the pump sits outside in winter.
How long does the repair take?
If the problem is the float, discharge line, or check valve, the plumber we route your call to can fix it in an hour or less. If the motor is dead and needs replacement, plan for a couple of hours because they will need to disconnect and reinstall the old pump system, then test the new one.
Do I need a backup pump?
A backup sump pump is smart insurance if you have a finished basement or anything stored down there. The plumber can discuss a battery-backed pump or a second electric pump that kicks in if the first one fails. It costs more upfront but protects against a complete failure during heavy rain.
What if I have a pit full of water right now?
Call right now. Standing water in the basement damages drywall, flooring, and whatever is stored down there. The plumber we connect you with can usually get there same-day for an emergency situation like that.